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Frequently asked questions

 

About our Courses:

How do I enroll?

How do I pay?

What does Open Enrollment mean?

Can I enroll anytime?

When do I have to be online?

Can I earn CEU's while taking your courses?

What is in your courses to help me learn?

I am a Long Term Care Facility. How do your courses benefit me?

Enrolling in We Care Online's courses:

Where is the enrollment paperwork?

Which forms do I fill out?

Where do I send the forms?

What is my Instructor's ID and my Course ID?

What is my Student ID?

How do I submit the enrollment forms online?

Accessing Classes:

System Requirements

How do I set up my account in Black Board?

I have received my Welcome email, what next?

 

How do I enroll?

When you click into "courses" on the left side of your screen, then choose your state and course - look for the green box that says "click here for enrollment pack."

It looks like this: Enrollment pack

 

When you click on the button, a form will come up with directions on how to fill out the enrollment pack.

After submitting the enrollment pack via email or fax, you can pay for your course using credit card payment options on the course page. We can also invoice your facility, accept credit/debit cards over the phone or you can mail your payment to us.

Don't forget to have your book in hand before the class starts! Not all courses require a book. If the course requires a book, it will be listed under "Book Required," with a link to purchase it.

 

How do I pay?

We accept Credit/Debit cards by phone or through our online payment processing system. We can invoice your facility if your company is paying for your course. You can also mail a check or money order to us!

 

What does Open Enrollment mean?

Open Enrollment is being able to enroll in a course anytime you're ready to take it. There are no scheduled course dates. You can take the course on YOUR time and schedule.

Not all courses are available as Open Enrollment courses. When you find the course you want, be sure and check to see if there are scheduled course dates. If not, it will say Open Enrollment, and give the amount of time you will have to complete the course. (Enrollment will be during our business hours.)

 

Can I enroll anytime?

With We Care Online's Open Enrollment courses, YES, you can enroll anytime you want! (During our business hours.) As long as the course is paid for and you have your book ready to go - You're In!

 

When do I have to be online?

Ahh, the beauty of We Care Online courses: You don't have to be online at any particular time of the day or week. As long as the course work is completed within the time alotted, you can get online and access your course anytime! Night or Day! On your schedule!

 

Can I earn CEU's while taking your courses?

Sorry, We Care Online does not give CEU's for courses.

 

What is in your courses to help me learn?

At We Care Online, we believe the more senses involved in learning, the more you will remember! Therefore, we utilize course reading, videos, games and sometimes textbooks. We also strongly encourage (and sometimes require) using our Discussion Board. Sometimes learning comes from chatting with our peers, who are also taking the course!

I am a Long Term Care Facility. How do your courses benefit me?

We Care Online courses can be an extremely valuable asset to your facility. Sometimes you just can't provide enough manpower to cover students while they are out taking classes! With our courses, you can have your employees take the required courses online in their off time! They can work at home, the library, or at a computer you provide. Click here to see our page for facilities!

Where is the enrollment paperwork?

When you click into "courses" on the left side of your screen, then choose your state and course - look for the green box that says "click here for enrollment pack."

It looks like this: Enrollment pack

 

When you click on the button, a form will come up with directions on how to fill out the enrollment pack.

You can submit the forms using the "submit" button, sending it through email. Or you can print the form and fax it to the number shown on the Computer Enrollment Form.

Which forms do I fill out?

Within the Enrollment Pack, you will find all forms needed for the course you have chosen. Some state approved courses require state forms to be filled out. Be sure to check the directions and make sure you have completed all forms required. If you have any questions, just give us a call. In some cases, a copy of your certification card or Social Security card will be required by the state. Please be sure to submit these by fax or mail before the course begins.

 

Where do I send the forms?

You can fax the forms to:

520-572-2110

or you can mail them to:

2177 W Bella Vista

Wichita, KS 67203

 

What is my Instructor's ID and my Course ID?

If your form asks for an Instructor or Course ID number, just leave it blank. We'll fill in that part for you.

 

What is my Student ID?

On your paperwork: Student ID would be your state certificate or license number. You'll find it on your card or certificate.

Creating BlackBoard account: You can leave it blank, we don't use student ID numbers.

 

How do I submit the enrollment forms online?

You can easily submit your forms online.

  • Just type in all the required information
  • On the Computer/Enrollment Form, just click the "submit" button
  • A small screen will come up asking if you want to send your email via your server (such as AOL) or your software (such as Outlook)
  • If you are sending via your server, you'll have to save the form and send it as an attachment
  • If you are sending via your software, you can just click on through and it is automatically attached to your email

You can also print the forms and submit them via fax or mail.

  • Type in all the required information
  • On the Computer/Enrollment Form, just click the "print" button at the top of the screen.
  • A small window will come up asking which printer. Find your printer and click OK.

System Requirements

Windows 98 or higher

486 processor or higher

Internet Explorer 4 or Netscape 4

 

How do I set up my account in Black board??
 

We no longer require the student to create a user account. We Care Online will create the account and enroll the student in Blackboard on the first day of the course. The instructor will send you an email to let you know what your username and password is.

If you log on to your Blackboard account before the course start date, you will see you have no classes available. This is correct. Your class will be available to you on the morning your course begins. Your instructor will open your account that morning and send you an email.

I have received the welcome email from my instructor, what now?

  • Go to www.wecareonlineclasses.com
  • Click into “log in to your course” in the panel on the left.
  • Login with the user name and password your instructor has created for you. At of the start date of your class, you should see you are enrolled. Click into the class you want to access.
  • You now should see the page of the course you are taking.
  • Look to the left and you will see the Control Panel.
  • Click on Course Documents or Assignments. Your welcome email will tell you which one to start.
     

Please notify your instructor or We Care Online office if you need help.

Email: Cindy@WeCareOnlineClasses.com 

or call 1-888-932-2501